IT - Google IT Support Professional Certificate

Google developed this custom certificate program based on their experience in hiring and training Information Technology support personnel. It is designed for students who want to learn skills for providing technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. This one-course certificate includes instruction in computer concepts, customer service, networking, operating systems, system administration, and security. Entry-level career opportunities include IT specialist, desktop support specialist, help desk technician, and help desk analyst, industry certifications include a Google IT Support Professional Certificate badge and foundational knowledge leading to CompTIA A+.