DA 102 Dental Office Management

Prerequisite: Acceptance into the Dental Assisting program
2 lectures per week: 2 hrs credit
An introduction to the management of office policy and procedures. Telephone techniques, scheduling, documentation of patient services, insurance forms, marketing, and records management will be elaborated. Inventory of supplies and ordering will be discussed. A discussion of different computer software related to dentistry will be introduced. Resume writing and employment strategies will be presented.