ITNET 120 Google IT Support

Prerequisite: Placement into ENG 099  or higher.
3 lectures, 6 lab hrs. per week: 6 hrs. credit
This course is designed for students who want to learn skills for providing technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Topics include instruction in computer concepts, customer service, networking, operating systems, system administration, and security.

Successful completion prepares students to pass CompTIA’s entry level A+ certification exam and leads to Google IT Support Professional certificate.